WHAT NOW? COACHES
Data Security and imprint
Introduction We ("we", "us", "our") take the protection of user data ("users" or "you") on our website and/or mobile app (the "website" or the "mobile app") very seriously and are committed to protecting the information that users provide us in connection with the use of our website and/or mobile app (together, "digital assets"). Furthermore, we are committed to protecting and using your data in accordance with applicable law. This privacy policy explains our practices regarding the collection, use, and disclosure of your data when accessing our digital assets (the "services") through your devices. Please read the privacy policy carefully and make sure you fully understand our practices regarding your data before using our services. If you have read and fully understood this policy and do not agree with our procedures, you must cease using our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Continued use of the services constitutes your consent to this privacy policy and any changes thereto. In this privacy policy, you will learn: - How we collect data - What data we collect - Why we collect this data - To whom we disclose the data - Where the data is stored - How long the data is retained - How we protect the data - How we handle minors - Updates or changes to the privacy policy ---- What data do we collect? Category: Always Below is an overview of the data we may collect: Unidentified and non-identifiable information that you provide during the registration process or that is collected through your use of our services ("non-personal data"). Non-personal data does not allow conclusions to be drawn about who it was collected from. Non-personal data that we collect mainly consists of technical and aggregated usage information. Individually identifiable information, i.e. all those that can identify you or could be identified with reasonable effort ("personal data"). Personal data that we collect through our services may include information that is requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine personal data with non-personal data, they will be treated by us as personal data as long as they are in combination. ---- How do we collect data? Category: Always Below are the key methods we use to collect data: We collect data when you use our services. So when you visit our digital assets and use services, we may collect, record, and store usage, sessions, and related information. We collect data that you provide to us yourself, for example, when you contact us directly via a communication channel (e.g. an email with a comment or feedback). We may collect data from third-party sources, as described below. We collect data that you provide to us when you sign up for our services through a third-party such as Facebook or Google. ---- Why do we collect this data? Category: Always We may use your data for the following purposes: to provide and operate our services; to develop, customize, and improve our services; to respond to your feedback, inquiries, and requests and provide assistance; to analyze usage and patterns of use; for other internal, statistical, and research purposes; to enhance our data security and fraud prevention capabilities; to investigate violations and enforce our terms and policies, as well as to comply with applicable laws, regulations, or government orders; to send you updates, news, promotional materials, and other information related to our services. For promotional emails, you can choose whether or not you still want to receive them. If not, simply click on the unsubscribe link in these emails. ---- To whom do we pass on this data? Category: Always We may disclose your data to our service providers in order to operate our services (e.g. storing data through third-party hosting services, providing technical support, etc.). We may also disclose your data in the following circumstances: (i) to investigate, uncover, prevent, or take action against unlawful activities or other misconduct; (ii) to establish or exercise our rights to defend ourselves; (iii) to protect our rights, property, or personal safety as well as the safety of our users or the public; (iv) in the event of a change in control within our company or one of our affiliated companies (such as through a merger, acquisition, or purchase of (substantially) all assets, etc.); (v) to collect, store, and/or manage your data through authorized third-party providers (e.g. cloud service providers) as necessary for business purposes; (vi) to work together with third parties to improve your user experience. To avoid misunderstandings, we want to clarify that we may not transmit, disclose, or otherwise use non-personal data to third parties at our own discretion. Category: User has a blog or forum Please note that our services allow for social interactions (such as posting content, information, and comments publicly and chatting with other users). We want to make you aware that all content or data that you provide in these areas may be read, captured, and used by other individuals. We advise against posting or sharing information that you do not want to make public. When you upload content to our digital assets or otherwise provide it as part of using a service, you do so at your own risk. We cannot control the actions of other users or members of the public who may have access to your data or content. You acknowledge and hereby confirm that copies of your data may still be accessible on cached and archived pages or after a third party has made a copy/stored your content even after deletion. Cookies and Similar Technologies When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytical services ("tracking technologies"). These tracking technologies enable third parties to automatically collect your data to improve the navigation experience on our digital assets, optimize their performance, ensure a personalized user experience, and for security and fraud prevention purposes. To learn more about this, please read our Cookie Policy. Category: User is NOT connected to an advertising service Without your consent, we will not share your email address or any other personal data with advertising companies or ad networks. Category: User is connected to an advertising service, campaign manager, or Facebook Ads We may deliver advertising through our services and digital assets (including websites and applications that utilize our services) that may be tailored to you, for example, ads based on your recent browsing behavior on websites, devices, or browsers. In order to provide these advertisements for you, we may use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or HTML5 Local Storage and/or other technologies. We may also use third parties, such as network advertisers (i.e. third parties who display advertisements based on your website visits) to serve targeted ads. External providers of advertising networks, advertisers, sponsors, and/or services for measuring website traffic may also use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and customize advertising content for you. These third-party cookies and other technologies are subject to the specific privacy policy of the respective third party, not this one. Where do we store the data? Category: Always Non-personal data Please note that our companies, as well as our trusted partners and service providers, are located around the world. For the purposes explained in this privacy policy, we store and process all non-personal data that we collect in different jurisdictions. Category: User provides personal data Personal data Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and in other jurisdictions as necessary for the proper provision of our services and/or as legally required (as further explained below). How long are the data retained? Category: Always Please note that we will retain the data collected for as long as necessary for the provision of our services, to comply with our legal and contractual obligations to you, to resolve disputes, and to enforce our agreements. We may correct, supplement, or delete incorrect or incomplete data at any time at our discretion. How do we protect the data? Category: Always The hosting service for our digital assets provides us with the online platform through which we can offer our services to you. Your data may be stored through the data storage, databases, and general applications of our hosting provider. They store your data on secure servers behind a firewall and provide secure HTTPS access to most areas of their services. Category: User accepts payments/eCom All payment options offered by us and our hosting provider for our digital assets comply with the PCI-DSS (Payment Card Industry Data Security Standard) regulations set by the PCI Security Standards Council. This involves the collaboration of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card data (including physical, electronic, and procedural measures) by our shop and service providers. Category: Always Regardless of the measures and efforts taken by us and our hosting provider, we cannot and will not guarantee absolute protection and security of the data you upload, publish, or otherwise submit to us or others. For this reason, we ask you to set secure passwords and refrain from transmitting confidential information to us or others whenever possible, the disclosure of which you believe could cause you significant or lasting harm. Additionally, since email and instant messaging are not considered secure forms of communication, we ask that you do not disclose confidential information over any of these communication channels. How do we handle minors? Category: User does NOT capture data from minors The services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect data from children. If you are not of legal age, you should not download or use the services and do not provide us with any information. We reserve the right to request proof of age at any time to verify if minors are using our services. In the event that we become aware that a minor is using our services, we may prohibit access to our services for these users, block them, and delete any data stored about this user. If you have reason to believe that a minor has provided data to us, please contact us as explained below. Category: User captures data from minors Children can use our services. However, if they wish to access certain features, they may need to provide certain information. The collection of some data (including data collected through cookies, web beacons, and other similar technologies) may occur automatically. If we knowingly collect, use, or disclose data collected from a child, we will notify and obtain consent from the parents in accordance with applicable law. We do not require a child's participation in an online activity to provide more contact information than is reasonably necessary for participation in that activity. We only use the data collected by us in relation to the services requested by the child. We may also use a parent's contact information to communicate about the child's activities in the services. Parents can view data collected from their child, prohibit us from collecting further data from their child, and request that all data collected by us be deleted from our records. Please contact us to view, update, or delete your child's data. To protect your child, we may request proof of your identity. We may deny you access to the data if we believe your identity is in question. Please note that certain data cannot be deleted due to other legal obligations. Category: Always We use your personal data only for the purposes set out in the privacy policy and only when we are convinced that: the use of your personal data is necessary to fulfill or enter into a contract (e.g. to provide you with the services themselves or customer support or technical support); the use of your personal data is necessary to comply with corresponding legal or regulatory obligations, or the use of your personal data is necessary to support our legitimate business interests (subject to this being done at all times in a way that is proportionate and respects your privacy rights). As a resident of the EU, you can: request confirmation as to whether personal data concerning you is being processed, and access your stored personal data as well as request specific additional information; request the receipt of personal data that you have provided to us in a structured, commonly used, and machine-readable format; request the correction of your personal data that is stored by us; request the deletion of your personal data; object to the processing of your personal data by us; request the restriction of the processing of your personal data; or submit a complaint to a supervisory authority. Please note, however, that these rights may not be unlimited and may be subject to our own legitimate interests and regulatory requirements. If you have any general questions about the personal data we collect and how it is used, please contact us as indicated below. In providing the services, we may transfer data internationally to affiliated companies or other third parties, and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the services, you consent to the transfer of your data outside the EEA. If you are based in the EEA, your personal data will only be transferred to locations outside of the EEA if we are convinced that there is an adequate or comparable level of protection for personal data. We will take appropriate steps to ensure that we have appropriate contractual agreements with our third parties to ensure that appropriate security measures are taken, minimizing the risk of unlawful use, alteration, deletion, loss, or theft of your personal data, and that these third parties act in compliance with applicable laws at all times. Rights under the California Consumer Privacy Act If you use the services as a resident of California, you may be entitled to access and deletion of your data under the California Consumer Privacy Act (CCPA). To exercise your rights to access and delete your data, please see below on how to contact us. Category: The website does not sell user data We do not sell personal data of users for the purposes and intentions of the CCPA. Category: Websites with a blog or forum Users of the services who are residents of California and under 18 years of age can request and obtain deletion of their published content by emailing the address provided below in the "Contact" section. These requests must be labeled as "California Removal Request." All requests must include a description of the content you wish to be deleted, as well as sufficient information to help us locate the material. We do not accept communications that are not labeled or not properly transmitted, and we may not be able to respond if you do not provide sufficient information. Please note that your request does not guarantee that the material will be completely or comprehensively deleted. Material you have posted, for example, may be republished or reposted by other users or third parties. Updates or changes to the privacy policy Category: Always We reserve the right to revise this privacy policy from time to time, with the version published on the website always being current (see the "last updated" date). We ask that you regularly check this privacy policy for any changes. In the event of significant changes, we will post a notice on our website. If you continue to use the services after being notified of changes on our website, this will be considered as your confirmation and agreement to the changes in the privacy policy, and your consent to be bound by the terms of those changes. Contact Category: Always If you have general questions about the services or the data we collect about you and its use, please contact us at: Name: Amaral&Schorpp LtD Address: Rua do Monte 41, 9500-451 Ponta Delgada Email address: hello@whatnowcoaches.com DISCLAIMER The information provided here does not constitute legal advice and should not be solely relied upon. Specific requirements related to legal terms and policies may vary from state to state and/or legal system to legal system. As outlined in our terms of use, it is your responsibility to ensure that your services comply with the relevant laws and regulations, as well as to adhere to them. To ensure that you fully comply with your legal obligations, we strongly recommend seeking professional advice to better understand the specific requirements that apply to you.